Analyzing the Impact of Spinal Surgery Claims in the Insurance Industry

CASE STUDY

Spinal surgery claims are among the insurance industry's highest-value bodily injury loss types, especially for commercial entities with high limits or self-insured exposure. Our recent study delves into bodily injury claims leading to spinal surgeries and their profound financial implications on insurance providers nationwide. Despite their relatively low frequency compared to all bodily injury claims, the financial ramifications are both significant and far-reaching.

In conducting this comprehensive study, we employed a methodical and multi-dimensional approach to accurately assess the impact of spinal surgery on claims in the insurance industry. Our analysis encompassed a decade's worth of data from January 1, 2014, involving all claims that had either closed or were still open within this timeframe. We collected and analyzed data across 30 states and 92 counties with sufficient volume to ensure a high confidence level in our results. The methodology involved quantitative and qualitative assessments where we calculated median loss payments, average closure times, and the percentage of spinal surgery claims out of the total bodily injury claims. We also utilized heatmaps to visually represent county-level data, identifying areas with higher rates of spinal surgery claims. This way, we can really drill down into the specifics of the data, providing a detailed understanding of the landscape of spinal surgery claims nationwide.

 

Median Loss Payments and Average Claim Closure Times
for Spinal Surgery Claims

Median loss payment for spinal surgery claimants hovers slightly above $500,000 nationwide, with the average claim closure time spanning nearly four years. This duration and cost impose substantial expenses on insurance companies, emphasizing the gravity of these claims.
Examining the figures across various states, we see significant disparities in median loss payments and case duration.

California is notable for recording the highest median loss payment at $788,690, alongside a notably long closure time of nearly 46 months. This duration, well beyond the preferred time frame (1-2 years) for settling bodily injury claims, means potential high medical costs or intricate legal challenges within the state that escalate claim payments. On the contrary, Nevada showcases a lower median loss payment of $414,392 with a settlement period of 43 months, reinforcing the idea that geographical factors can profoundly influence the nature and efficiency of claim resolutions. The extended closure time in both states, approaching four years, is significantly longer than the ideal timeline for concluding bodily injury claims, highlighting systemic issues that may warrant further examination.

 

 State-Specific Observations

The percentage of spinal surgery claims paints a telling picture, with most states reporting rates between 0 and 1.5%. However, two states stand out due to their significantly higher prevalence of such claims. Nevada leads this category, followed by New York.

This segmentation highlights a striking pattern: the collective volume of claims from New York’s five boroughs alone accounts for 32% of the nationwide figures.

Several factors likely contribute to this trend in areas like New York City’s boroughs, where the concentration of spinal surgery claims is clearly high. The highly urban setting, characterized by dense populations and many different specialized healthcare options, naturally drives demand for such surgeries. Yet, the legal landscape in these regions also plays a pivotal role. Specifically, there is a high rate of attorney representation in bodily injury claims within these areas. This factor, combined with the propensity for significantly higher verdicts on spinal surgery claims, increases the frequency of these occurrences.

 

Implications for the Insurance Industry

The findings from our study hold serious implications for the insurance sector. The extended closure times and high financial payouts associated with spinal surgery claims emphasize the necessity for strategies targeted to mitigate risks and manage costs effectively. This also highlights the importance of pricing insurance products and truck transportation rates that are route/destination based, ensuring adequate consideration for the higher claims costs associated with volatile locations.

If insurers are recognizing the geographical and temporal patterns in spinal surgery claims, this  can empower them to focus on the strategic benefits of early resolution in regions with high incidences of spinal surgery claims. Additionally, insurers should be aiming to promptly identify the increased likelihood of routine soft tissue bodily injury claims progressing to require spinal surgeries as this is crucial for accurate loss reserving. This awareness ensures that settlement offers are made with heightened credibility and a greater likelihood of achieving a swift claim closure. These strategies highlight the critical role of proactive claim management in reducing financial loss and improving the effectiveness of the claim settlement process.

This study uncovers the impact that spinal surgery claims have on the insurance industry, pointing to the high costs and extensive closure times associated with these claims, despite their overall rarity. The observed geographical disparities, particularly between regions such as California and Nevada, as well as the concentration of claims in certain areas, notably New York's boroughs, highlight how location and access to healthcare significantly shape the dynamics of claims.

The study further delves into strategic considerations vital for managing such claims effectively. It shows the importance of early recognition of claims that may potentially escalate, underlining the value of achieving resolutions swiftly and the imperative to weigh the potential for substantial verdicts within jurisdictions known for their volatility. Additionally, the study brings attention to the legal and associated expenses in developing comprehensive defense strategies against spinal surgery claims.

If you're looking to tackle the challenges of spinal surgery claims effectively, Quaker Analytics invites you to check out our specialized tools and services. We've tailored them to improve your claims-handling processes and achieve better strategic outcomes.


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